Andys Top Lites Store Policy

Customer service is our store policyStore Policies

Terms of Sale

We accept Visa, Master Card and American express. You can also order using cashiers checks or money orders. Place your order by fax or phone. Please allow 7-10 days for delivery of all items except Top Lites. For Top Lites, please allow 2 to 4 weeks for custom fabrication and shipping time.

Ordering Top Lights

Top Lights for automobile identification and advertisingBefore calling, write out what you want the text on your top lights to say. Look at the examples on our Top Light Models Page to see how much text will fit on a given model. Select a top light that suits the look you want to establish and has adequate room for your text. Have in mind the color combination you want, selected from the available colors listed on the contact us. We will help you design the perfect Top Lite solution to fit your needs.

Out of Stock

Merchandise that we are no longer able to get is removed from the web site when sold out. Items available but not currently in stock generally take 2 weeks for shipment from the manufacturer. We endeavor to always identify such items on the web site as requiring more time for delivery. However, it is always possible that a sudden burst of orders will leave us out of stock just as your order arrives. In such cases, we will promptly notify you by e-mail that the item is back ordered and give you an estimated delivery time. Of course, you may cancel such an order with no penalty if you are unwilling to wait.

Returns

Returns are accepted within 30 days of delivery to the customer, and are subject to a 20% restocking fee. No customized items may be returned unless they were delivered inoperative, broken or not made in complaince with your ordering instructions.

When returning merchandise please include a copy of your packing slip. If more than 1 item is listed please mark the returning item(s) and explain why you are returning the merchandise.

Delivery confirmation and insurance is highly recommended when returning merchandise.

How We Do Business

Ordering Signs

Vinyl transfer lettering 
    signs for automobiles, vans and trucksBefore calling, write out what you want the text on your signs to say. Look at the examples on our Ad Carriers for Taxis and Livery Vansto see how much text will fit on a given space. Be sure to measure the actual space where you will place the sign, making certain there are no pieces of trim or uneven surfaces that would prevent your sign from fitting properly. Have in mind the color lettering you want, selected from the available colors listed on the contact us. We will help you design the perfect Signage solution to fit your needs.

Ordering Taximeters

For more information on available models and options, see out Taximeter Page. For help with ordering taximeters, contact us.

Ordering ID Caddies

For more information on available caddies, see out ID Caddy Page. For help with ordering taximeters, contact us.

Legal Information

All information and graphics appearing on these pages is copyright protected by either the manufacturer of the goods displayed or by AndysTopLites.com All rights reserved.

If you need support with any aspect of this site, our products, or your order, please use one of the methods below to contact us.

Support Methods

E-Mail: andy@andystoplites.com
Phone: 757-467-4752
Mail: Andys Top Lites
1541 Beachview Dr.
Virginia Beach, VA 23464

All prices and specifications are subject to change without notice. Call and confirm when ordering. All prices are FOB shipping point. Shipping and handling charges will be added. Please allow 7-10 days for delivery of all items except Top Lites. For Top Lites, please allow 2 to 4 weeks for custom fabrication and shipping time.